Google Updates Business Profile Guidance on Spotting Fraudulent Calls and Texts
TLDR
Google refreshed its Business Profile help documentation with updated guidance on identifying legitimate versus fraudulent calls and texts via WhatsApp and RCS.
TLDR
Google refreshed its Business Profile help documentation with updated guidance on identifying legitimate versus fraudulent calls and texts via WhatsApp and RCS.
Google has launched a reporting feature allowing users to flag owner responses to reviews for violations like profanity, harassment, discrimination, or personal information disclosure.
Google is testing a blue background color for the Google Business Profile dashboard interface in Google Search, replacing the previous white background.
Google is now notifying users when their reviews don't post and offering an appeals process, rolling out globally this week.
GatherUp's AmpUp 2026 conference unveiled a build-manage-defend reputation strategy for the AI search era, with FTC guidance and data showing 88% of informational queries trigger AI Overviews and 70% CTR drops when they appear.