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Google rolls out AI-powered conversational assistant to AdSense Help Center

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TLDR

Google deployed an AI chatbot in its AdSense Help Center to help publishers troubleshoot and learn about the platform, though the company warns answers may vary in accuracy.

Optimixed Overview

Optimixed's original report on this story.

Google announced Sept. 3 the full rollout of an AI-powered conversational assistant in the AdSense Help Center, now available to 100% of English-language traffic. The chatbot lets publishers ask questions about AdSense onboarding, features, and troubleshooting directly within the Help Center rather than searching through static support articles. Google cautioned that AI-generated responses may not always be accurate and that publishers remain responsible for decisions made based on the assistant's guidance; the tool remains in beta with no announced timeline for non-English languages.

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